Big E-Z Books+ FAQ
Getting Started
What is Big E-Z Books+?
Big E-Z Books+ is an easy-to-use online bookkeeping app for small business owners who want to manage their own books without becoming an accountant. It gives you the tools you need to keep your books organized, understand your numbers, and stay on top of your finances.
Do I need accounting experience to use Big E-Z Books+?
No. Big E-Z Books+ was designed for business owners, not accountants. You do not need an accounting degree or years of bookkeeping experience. The app uses plain-language terms and handles the double-entry bookkeeping behind the scenes.
How do I get started with Big E-Z Books+?
Getting started is simple. Purchase a subscription, set up your company, and follow the Getting Started checklist inside the app. If you want to look around before signing up, you can also try our interactive demo right from the website.
Can I try Big E-Z Books+ before I buy?
Yes. You can try the interactive demo here. No account or sign-up is required to see how Big E-Z Books+ works.
Features & Capabilities
What reports can I get with Big E-Z Books+?
Big E-Z Books+ includes the reports you need to understand how your business is doing. Reports include Profit & Loss, Balance Sheet, Trial Balance, Direct Cash Flow, Budget vs. Actual, Revenue & Expenses, Aging Reports, and more. Reports can be exported to PDF.
Can I track income and expenses by category?
Yes. You create the Revenue and Expense categories that make sense for your business, then assign your transactions to the appropriate category. This makes it easier to see where your money is coming from and where it is going.
Does Big E-Z Books+ include bank reconciliation?
Yes. You can reconcile your checking, savings, credit card, and other accounts each month. Reconciling your accounts helps make sure your books match your bank and credit card statements.
Can I create and send invoices?
Yes. Big E-Z Books+ includes built-in invoicing. You can create invoices even from your mobile phone, email them to your customers with merchant payment links, track what is still owed, and apply payments when they come in.
Does Big E-Z Books+ use double-entry bookkeeping?
Yes. Double-entry bookkeeping happens automatically behind the scenes. You enter the transaction details, and Big E-Z Books+ takes care of creating the balanced accounting entries for you.
Can I import transactions from my bank?
Yes. You can import a CSV file from your bank or credit card company. You can map the columns to match your file, and your saved mapping can be used again the next time you import transactions.
Pricing & Plans
How much does Big E-Z Books+ cost?
Big E-Z Books+ offers affordable subscription plans designed for small businesses. Your plan includes access to the bookkeeping tools, reports, invoicing, and other features included with your subscription.
Is there a free plan?
You can try our interactive demo for free without creating an account. Big E-Z Books+ subscriptions are available for businesses that are ready to start keeping their books in the app.
Can I cancel my Big E-Z Books+ subscription anytime?
Yes. You can manage your subscription from inside the app. If you cancel, you will continue to have access through the end of your current billing period.
Data & Security
Is my financial data secure?
Yes. Your financial information is stored securely in the cloud. Access to your company is limited to you and the users you invite.
Can I add other users to my company?
Yes. You can invite your bookkeeper, accountant, business partner, or other team members. You can also control what they can access by assigning the appropriate user role.
Can I export my bookkeeping data?
Yes. You can export your transactions, reports, and account information. This gives you a copy of your financial information when you need it.
Bookkeeping Basics
What is the difference between an Account and a Category?
Accounts tell you where your money is, such as Checking, Savings, or a Credit Card. Categories tell you what the money is for, such as Sales Revenue, Office Supplies, or Advertising.
What does "Uncategorized" mean?
Uncategorized means a transaction has not been assigned to a category yet. Big E-Z Books+ helps you find these transactions so you can review them and finish categorizing your books.
How do I split a transaction between different categories?
If one transaction needs to be divided between two or more categories, you can use the split feature. For example, if one purchase includes both office supplies and advertising, you can split the transaction between those categories.
What is a Trial Balance and why does it matter?
A Trial Balance shows the balances in your accounts and helps verify that your debits and credits are equal. It is one of the reports that helps confirm your books are in balance.
How often should I do my bookkeeping?
I recommend doing your bookkeeping at least weekly or every other week. Staying caught up makes month-end much easier and helps you spot problems before they become bigger problems. Big E-Z Books+ also includes a Month-End Checklist to help you stay on track.
Is Big E-Z Books+ Right for You?
How is Big E-Z Books+ different from QuickBooks or Xero?
Big E-Z Books+ was built with a different approach. It is designed for small business owners who want to do their own bookkeeping without sorting through complicated features and accounting jargon they may never use. Our goal is to give you the tools you need without making bookkeeping harder than it needs to be.
Is Big E-Z Books+ right for my business?
If you are a small business owner, freelancer, sole proprietor, or nonprofit that wants to manage your own bookkeeping, Big E-Z Books+ may be a great fit. It is especially helpful if you want to understand your numbers instead of simply handing your books off to someone else.
Can my bookkeeper or accountant use Big E-Z Books+ too?
Absolutely. You can invite your bookkeeper or accountant as a user. They can review your books, run reports, help with reconciliation, and have access to the information they need to help you.
Support
What if I get stuck or need help?
You are not on your own. Big E-Z Books+ includes a helpful user guide and tips inside the app. You can also submit a support request from your account when you need a little extra help.
We believe bookkeeping should not be something you dread. Big E-Z Books+ gives you the tools, and we help you learn how to use them with confidence.
